Forum PayVault Manual Credits and Debits are not showing up in Analytics

Discussion and help relating to the PlayerIO payment solution, PayVault.

Manual Credits and Debits are not showing up in Analytics

Postby playzio » April 5th, 2013, 5:14 pm

1. Pay-Vault
2. Go to Users
3. Get the user data for a FBId
4. Do a credit for the user
5. it shows up in the transactions list for the user

I don't see any data in the analytics section for the same. Since, I am starting with a 0 coin balance, so I am pretty sure that I am not missing anything :-)

How do we enable the analytics for manual credits and debits?

Also, the playerio_client.payVault.coins shows the expected value of coins.

Thanks
PS: Please don't say that this is not possible.
playzio
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Joined: January 29th, 2013, 12:19 pm

Re: Manual Credits and Debits are not showing up in Analytic

Postby Benjaminsen » April 5th, 2013, 5:58 pm

The coins will show up in the analytics page after 1-2 hours (it's cached)
It will however never show up in our PlayerInsights analytics as it's not transaction based revenue.
Benjaminsen
.IO
 
Posts: 1444
Joined: January 12th, 2010, 11:54 am
Location: Denmark

Re: Manual Credits and Debits are not showing up in Analytic

Postby playzio » April 8th, 2013, 11:58 am

Thanks for the response. I see that the issue was with the delay.

I am curious about your comment about "PlayerInsights analytics". Does this come with some particular billing plan?

I mean with the one we are enrolled in, I cannot see this in my list.
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playzio
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Posts: 20
Joined: January 29th, 2013, 12:19 pm

Re: Manual Credits and Debits are not showing up in Analytic

Postby Benjaminsen » April 8th, 2013, 3:36 pm

playzio wrote:Thanks for the response. I see that the issue was with the delay.

I am curious about your comment about "PlayerInsights analytics". Does this come with some particular billing plan?

I mean with the one we are enrolled in, I cannot see this in my list.


PlayerInsights is still in private beta and only enabled for some clients :)
Benjaminsen
.IO
 
Posts: 1444
Joined: January 12th, 2010, 11:54 am
Location: Denmark


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