Forum Multiplayer PlayerIO SSL Certificate expired

Discussion and help relating to the PlayerIO Multiplayer API.

PlayerIO SSL Certificate expired

Postby LorenzGames » February 23rd, 2021, 6:10 am

It appears as PlayerIO SSL certificate expired today.
Games using a secure connection will receive an error.
Are you guys planning to restore your SSL certificate soon?
Attachments
Screen Shot 2021-02-22 at 9.09.02 PM.png
SSL certificate expired
Screen Shot 2021-02-22 at 9.09.02 PM.png (446.36 KiB) Viewed 15665 times
LorenzGames
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Re: PlayerIO SSL Certificate expired

Postby Henrik » March 6th, 2021, 3:09 am

We've rolled out new SSL certificates for all of PlayerIO from LetsEncrypt, but the rollout missed a couple of servers unfortunately. We fixed those servers pretty quickly, and we've added a lot more monitoring to keep an eye out for certificates that are near expiry to make sure it doesn't happen again.
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Re: PlayerIO SSL Certificate expired

Postby LorenzGames » September 30th, 2021, 4:01 am

It appears certificate is expired again.
Image
LorenzGames
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Re: PlayerIO SSL Certificate expired

Postby obelisk » October 1st, 2021, 4:23 pm

^^^ Please fix this.
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Re: PlayerIO SSL Certificate expired

Postby Henrik » October 2nd, 2021, 1:01 am

We're rolling out fixes for this right now, so in an hour or so it should be resolved across all our clusters.

The reason for the issue was that a common root cert expired. We had fresh certs that should have worked, but because of how the multiplayer server certs are handled, some OSes and devices weren't accepting them. (But all of our monitoring did...)

We released a fix yesterday, but because of a caching issue with our cert distribution, we accidentally broke it without knowing for several hours. We just fixed the underlying caching issue and got even fresher certs, and that's what's rolling out now.
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Re: PlayerIO SSL Certificate expired

Postby obelisk » October 3rd, 2021, 12:25 am

Thank you
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Re: PlayerIO SSL Certificate expired

Postby soralroy » March 1st, 2022, 10:44 am

how can i renew the certificate ?
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Re: PlayerIO SSL Certificate expired

Postby salo » April 18th, 2022, 8:57 am

soralroy wrote:how can i renew the certificate ?
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Re: PlayerIO SSL Certificate expired

Postby gterty » July 20th, 2022, 7:46 am

How do I update the certificate? Rocket Soccer Derby
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