Forum Multiplayer Cant login to web services "Internal Error"

Discussion and help relating to the PlayerIO Multiplayer API.

Cant login to web services "Internal Error"

Postby lauromrcruz » July 31st, 2017, 3:43 pm

When trying to login, we are getting this message:

"InternalError; An unexpected error occurred inside the Player.IO webservice. Please try again. - Reference code: 12516438"

It started yesterday and continue happening. What to do?
lauromrcruz
 
Posts: 21
Joined: July 10th, 2013, 3:02 pm

Re: Cant login to web services "Internal Error"

Postby lauromrcruz » July 31st, 2017, 3:48 pm

Some more info: a room is open and, if I try to close it, I receive this message:

Unexpected Error: Object reference not set to an instance of an object., reference: c9fed346
lauromrcruz
 
Posts: 21
Joined: July 10th, 2013, 3:02 pm

Re: Cant login to web services "Internal Error"

Postby lauromrcruz » July 31st, 2017, 5:49 pm

The problem was resolved, but I would like to know what happened and why and how to recover faster from it when it happens again
lauromrcruz
 
Posts: 21
Joined: July 10th, 2013, 3:02 pm


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