Forum ‹ BigDB ‹ Exporting data from BigDB

[DR Studios]

Recently I haven't been able to export any data from one of my tables was wondering why this is?

It used to work and recently stopped working. Could this be an issue with the process of moving over to Yahoo Games network from the playerio portal? Or is there some limit of the size of the database which can be exported (Weve got about 1.2 million objects/users)?

[robscherer123]

I've been having the same problem. Your not getting any emails, correct? This seems to have been the case with everything email related. However as of today I'm seeing some of it start to work.

[DR Studios]

Yeah this is the emails.

I have tried exporting some data again, but still no response.

[robscherer123]

Hmm, yea that's how it has been for me. However, I just tested and thankfully it's working again now. I know if you export large tables they can usually take some time for you to receive them. (an hour or two). Maybe wait and see if you hear anything from some staff.

[Henrik]

Yes, it was tied to the email issue. Try exporting again now, and let us know if you have any further issues?

[DR Studios]

Ok after you posted I tried to do another export and nothing came through.

We have managed to get some tables to export not many (just the really small tables, I think a 9.2mb table is the biggest we have managed to export so far). But we haven't managed to get any big tables yet.

[Henrik]

Oh wow, you have some really big tables!

You managed to trigger an overflow bug with those sizes, but that should hopefully be fixed now. I'm running a test export of your table, but it takes hours to finish and upload it since it's so large, so I'll know in a while if it really worked. It's looking good though.

[DR Studios]

Thanks for looking into it for us.