Forum BigDB InternalError; An unexpected error occurred

Discussion and help relating to the PlayerIO database solution, BigDB.

InternalError; An unexpected error occurred

Postby jim_lbi » January 27th, 2014, 7:38 pm

Over the weekend we had an instance of being unable to save a BigDB DatabaseObject. Curiously it only seemed to affect that particular object instance; saving other instances worked fine. An hour later, the issue had cleared up. The error was:

PlayerIOClient.PlayerIOError: InternalError; An unexpected error occurred inside the Player.IO webservice. Please try again.

I've seen Oliver's reply to similar threads regarding intermittent errors in the backend and assurances that they are tracked and addressed but thought I'd chime in. Is it expected that an error like this may affect some objects and not others? The Error Log in the game's dashboard is clean. Should I have expected more information there?

ref:
viewtopic.php?f=18&t=1363#p4172
viewtopic.php?f=4&t=1234#p3502

Thanks,
Jim
jim_lbi
 
Posts: 2
Joined: November 20th, 2012, 9:29 pm

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