Forum ‹ BigDB ‹ BigDB data is missing or loadRange(...) fails

[FulaFisken]

I get this error as soon as I try to load objects from our BigDB. When I look at those tables in the admin panel they are empty, but they should contain loads of objects. So either a huge portion of our database is missing or something else is wrong.

Code: Select all

Error: An unexpected error occured inside the Player.IO webservice. Please try again.
   at Function/<anonymous>()
   at Function/<anonymous>()
   at flash.events::EventDispatcher/dispatchEventFunction()
   at flash.events::EventDispatcher/dispatchEvent()
   at flash.net::URLLoader/onComplete()

[FulaFisken]

To be more specific, it fails when ever I try to do a bigDB.loadRange(...); from the client.

e.g.

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client.bigDB.loadRange(Table.IMAGES, "ByFileName", null, null, null, 100, handleLoad);

[spirem]

I think BigDB is currently down - I'm having the same issues, and I can't see any data in my tables on the admin panel.

[spirem]

Fixed for me now.

[Henrik]

We're terribly sorry about this, some of our storage nodes were also down, but never got back up because our monitoring system failed. And when too many storage nodes were down for the system to work reliably, it started throwing errors. Everything's up and running again, and I'm deploying a fix for the monitoring system now so this will hopefully not happen again.

[FulaFisken]

Thanks!