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404 on price plan upgrade

Postby wildbunny » July 13th, 2011, 4:28 pm

Hi guys,

Just upgraded to the $25/month plan, and I got a 404 error after pressing submit on the final screen:

"404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
Instead try with this URL:
https://relay.ditonlinebetalingssystem. ... /relay.cgi"

Not sure if my payment went though, or what? :)

Cheers, Paul.
wildbunny
 
Posts: 217
Joined: March 9th, 2011, 10:35 am

Re: 404 on price plan upgrade

Postby Henrik » July 14th, 2011, 5:36 pm

Whoa, that's not supposed to happen. I'll look into it so it doesn't happen again.

That said, your payment went through, and you should have gotten an email with the invoice. Also, if you check the "My Account" tab in Player.IO, there should now be an extra Billing Plan page there which contains your billing history.

And finally, your username on these forums is now green. :-)
Henrik
.IO
 
Posts: 1880
Joined: January 4th, 2010, 1:53 pm

Re: 404 on price plan upgrade

Postby wildbunny » July 15th, 2011, 2:05 pm

Thanks for the update :)
wildbunny
 
Posts: 217
Joined: March 9th, 2011, 10:35 am


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