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by **Alexos** » January 23rd, 2012, 4:45 pm

hi

when i write my user and pwd in to login section of developer server it bring me this error

www.ascaramella.altervista.org/error.png

:cry:

please help me.... i'm register to player.IO....but nothining

by **Beast** » January 27th, 2012, 12:07 am

Looks like its having problems connecting (Of course). Try making sure that your firewall is not blocking the program from accessing the internet, at least on my computer it has a popup, Windows firewall.. blah blah... [KeepBlocking] [Unblock], if you dont get a message like that, go to control panel and then firewall settings, and unblock the port or program.

Hope this helps.

by **Alexos** » January 30th, 2012, 10:24 am

Hi,
thanks for your reply but,
Firewall, system, port ,and ecc not blocking anything. Are you sure that this problem depends on a block of something?

by **Benjaminsen** » January 31st, 2012, 11:49 am

Can you upload the image again so we have a chance to take a look at it?

by **Alexos** » January 31st, 2012, 12:26 pm

sorry i had a problem with my domain.

You can look error here: http://fbapps.armosia.it/testPL/error.png

by **stepan** » February 13th, 2012, 12:10 pm

I have the same problem.

by **Henrik** » February 14th, 2012, 5:06 pm

What happens when you visit http://api.playerio.com/api/524 ?

You should see something like this:

Code: Select all: 4Username: Unknown user, try with your e-mail address

by **stepan** » February 14th, 2012, 7:33 pm

Yes, I do. I see this message.

by **Alexos** » February 15th, 2012, 10:38 am

me too!

by **Henrik** » February 15th, 2012, 4:26 pm

Ok, from the screenshot you provided we can see that your development server tries to contact api.playerio.com, but instead of getting a webservice response, it gets a webpage that starts with:

Code: Select all: <DOCTYPE... <html><head>

None of the various pages our webservers produce look like that, so this means that your development server tries to contact api.playerio.com, but apparently reach a completely different server for some weird reason.

What happens if you try to login in the development server, then load that api.playerio.com URL in a browser, and then try logging in again?

What happens if you input the wrong password?

What happens if you reboot your machine and try again? Does the development server give the same error? Can you still reach the api.playerio.com URL in a web browser?

Do you have any proxies on your machine that could intercept network calls from the development server? Fiddler? Antivirus programs? Can you temporarily disable any antivirus program and try if that works?

Do you have anything in the machine.config of your local machines that might specify a proxy or something that intercepts .Net web requests?

by **stepan** » February 15th, 2012, 5:08 pm

I closed all the pages of your site and start the server. It worked. Thanks.

by **stepan** » February 17th, 2012, 7:46 am

On your site I registered at home.
At home I have everything working fine.
But when I bring laptop to work, then watch the situation described above.
My Account is tied to the IP?
What can I do not to have difficulties in future?

by **Henrik** » February 17th, 2012, 11:15 am

At work, what happens when you try to visit http://api.playerio.com/api/524 in a browser?

No, you account isn't tied to your IP address in any way. What happens at your work is that something intercepts the request from the development server to our servers. It could be a proxy or a firewall that blocks http requests that don't originate from a browser, for example.

by **stepan** » February 17th, 2012, 11:56 am

I see "4Username: Unknown user, try with your e-mail address"
I have proxy in my work. My sysadmin asks me what ports he should open for proper working.

by **Henrik** » February 17th, 2012, 1:56 pm

The development server connects to the api server on the standard port, port 80. But it might be intercepted by your proxy since it doesn't look like it's coming from a web browser.

You could try installing Fiddler to try to figure out what happens on your network: http://fiddler2.com/fiddler2/

by **GrafixGames** » March 11th, 2012, 12:02 pm

Hello, I am having this problem.. it was working yesterday but now its giving me error. I have no proxies and even though i closed my firewall it gives me error.

here's the error's pic
http://grafixgames.com/error.jpg

and when i open http://api.playerio.com/api/524 i get runtime error
http://grafixgames.com/error2.jpg

Now its showing "Service Unavailable"

please help

by **FlashHero** » March 11th, 2012, 2:47 pm

Hello,

I'm having exactly the same problem. PlayerIO is unreachable it seems. I had this last week as well so it might be due to high traffic? I am able to reach the site and forum however.

Edit:
When I go to the admin section of the site to look at gamestats I also get the following:

Server Error in '/' Application.
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".



<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.



<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>

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